TYPES OF INFORMATION COLLECTED
In order to better provide you with our various services, we collect two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information about you is to provide a smooth, efficient and personalized experience when using our website and contracting our product and / or service offerings.
Personally identifiable information: It refers to information that lets us know who you are. When you engage in certain activities on this site, such as ordering a product or service, submitting content and / or posting content on our blog, discussion forums or other public areas, or by sending us comments, we may ask you to provide certain information about you by filling out and submitting an online form. It is completely optional for you to get involved in these activities. If you decide to engage in these activities, however, we may ask you to provide us with personal information, such as your first and last name, mailing address (including postal code), email address and other personally identifiable information. When ordering products or services on the website, you may be asked to provide a credit card number. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide mandatory data regarding a specific activity, you will not be able to participate in that activity.
Non-personally identifiable information: Refers to information that does not in itself identify a specific individual. We collect certain information about you based on where you visit on our website in various ways. This information is compiled and analyzed in a personal and aggregated manner. This information can include the Uniform Resource Locator (“URL”) for the website you just arrived from, which URL you next access, which browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address for documents and other resources on the World Wide Web (WWW). An IP address is an identifier for a computer or device on a Transmission Control Protocol / Internet Protocol (“TCP / IP”) network, such as the World Wide Web. Networks like the Web use the TCP / IP protocol to route information based on destination IP address. In other words, an IP address is a number that is automatically assigned to your computer whenever you are browsing the web, allowing web servers to locate and identify your computer. Computers require IP addresses for users to communicate on the Internet.
METHOD OF COLLECTING AND USING INFORMATION
We do not collect any personally identifiable information about you, unless you voluntarily provide it. You provide us with certain Personally Identifiable Information when you: sign up for our services and register your email address with us; sign up for special offers from selected third parties; send e-mail messages, send forms or transmit other information by phone or electronic messages; or send your credit card or other payment information when ordering and purchasing products and services on our website. We may also collect information from you at other points on our website that state that such information is being collected.
In addition, we may also collect, or our third party ad server and / or content server may collect, certain non-personally identifiable Information. Ultimately, this information is stored in the form of store categories and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers and software, to administer our website and to collect demographic information. Our third-party ad servers will also provide us with summary reports, but not individual reports, that will tell us how many ads have been shown and clicked on our website.
RELEASE OF INFORMATION
Disclosure of information to service providers and third-party suppliers. The Company may disclose your Personally Identifiable Information to service providers and third party suppliers to effect or carry out any transaction that you have requested from the Company or as necessary to complete its contractual obligations to you. This includes email service providers, service providers and direct marketing applications, including research and reference and data enhancement, deletion and validation services.
The Company contractually prohibits the sale or transfer of Personally Identifiable Information by such service providers and suppliers. The Company may share Personally Identifiable Information with affiliated companies that are directly or indirectly controlled by, or under the Company's common control.
We offer some of our services through contractual agreements with affiliates, service providers, partners and other third parties. We and our service partners use your personally identifiable information to operate our websites and provide your services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver the products you have ordered; and provide ordering information to third parties to help us provide customer service.
Occasionally, we may be asked by law enforcement or judicial authorities to provide Personally Identifiable Information to the appropriate government authorities. We will disclose personally identifiable information upon receipt of a court order, subpoena or to cooperate with a police investigation. We cooperate fully with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that, in good faith, we believe are illegal.
We may also provide non-personally identifiable information about our customers' sales, traffic patterns and website information related to third party advertisers, but these statistics do not include any personally identifiable information.
The Company has safeguards to keep your personal information accurate, complete and updated for the purposes for which it is used. You always have the right to access and correct the personal information you provide and can help us ensure that your contact information and preferences are accurate, complete and up-to-date by checking this website. In addition, you can request a copy of your personal information, your product registration history and your interactions with our sales and support agents, by contacting us at the email address below
On our website, you can be sure that your personally identifiable information is secure, in accordance with current industry standards. The importance of security for all personally identifiable information associated with our user is of utmost concern to us. Your personally identifiable information is protected in a number of ways and resides on a secure server to which only selected Company employees and contractors have access via a password.
To serve you more efficiently, credit card transactions and order fulfillment are managed by third-party banks, processing agents and distribution institutions. They receive the information necessary to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, you acknowledge that: there are security and privacy limitations on the Internet that are beyond our control; the security, integrity and privacy of any and all information and data exchanged between you and us through this website cannot be guaranteed; and any information and data may be viewed or tampered with in transit by a third party.
When you use our website, we store cookies on your computer to facilitate and personalize your experience of using our website. A cookie is a small text file of data, which a website stores on your computer's hard drive (if your web browser allows it) that can be retrieved later to identify it to us. Our cookies store randomly assigned user identification numbers, the country where you are located and your first name to welcome you back to our website. Cookies facilitate your use of the website, facilitate the operation of the website and help us maintain a secure website. You are always free to refuse our cookies if your browser allows it, but some parts of our website may not work properly in this case.
We may use an external ad serving company to display banner ads on our website. As part of the service, they will place a separate cookie on your computer. We will not provide any personally identifiable information or information about your purchases to any third party ad server. We and our third party ad server will collect and use non-personally identifiable information about you, such as your IP address, browser type, the server your computer is connected to, the area code and postal code associated with your server and whether you responded to a particular ad. Other advertisers may also place banners on our website in the same way as above, but we will not disclose any personally identifiable information to them.
PRIVACY POLICIES FOR THIRD PARTY SITES
COMPLIANCE WITH THE GENERAL DATA PROTECTION LAW (LGPD)
The company needs to collect and use certain information about individuals to enhance the experience and understand some qualitative and quantitative dimensions about individuals, thereby optimizing the entire company as an active feedback loop. These individuals may include customers, affiliates, business contacts, employees and others with whom the organization has a relationship or may need to contact.
COMPLYING WITH THE LGPD PRINCIPLES
The General Data Protection Act - LGPD describes how organizations should collect, manipulate and store personal information. These rules apply regardless of whether the data is stored electronically, on paper or in other materials. To comply with the law, personal information must be collected and used fairly, securely stored and not illegally disclosed.
The LGPD-BR is supported by ten (10) important principles. These principles state that personal data must:
WHY THIS POLICY EXISTS
This data protection policy ensures that the Company:
FOCUS ON PRIVACY AND SECURITY
At the company, our view is that customer data is one of the most valuable assets a company has, and when that data is provided to us, our job is to protect it and use it only for the purposes provided to us.
The company aims to ensure that individuals are aware that their data is being processed and that they understand:
LEGAL BASIS FOR PROCESSING
RIGHTS OF THE DATA HOLDER
The company has enacted policies to protect users' rights. We allow our customers to opt out of receiving notifications and will always respond to requests for data access.
EXCLUSION OF DATA
At the end of your commitment to the Company, you can request the deletion of all data sent to us for verification. We always respond to these requests.
DATA PROCESSING ACTIVITIES
In accordance with the LGPD, we keep a record of our processing activities. We provide this information to our customers as soon as a formal request is made.
DATA BREACH NOTIFICATIONS
We do our best to protect your data, although the unexpected can happen. We are committed to always being fully transparent and notifying the supervisory authority and all affected parties in accordance with the requirements of the LGPD.
The world asks to quick, safety and responsible movements. The Eficiência Comex ensures that all of this fits in quality solutions and without bureaucracy. Easy, fast and different, like the market asks, with results that your company need.
Offer solutions in foreign trade, aiming at quality service, efficiency and cost reduction in the operation in order to meet customer expectations, through continuous improvement and commitment to meet the applicable requirements.
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